Terms of Service
Last updated: October 2026
1. Acceptance of Terms
By accessing or using Whatifyd ("the Service"), operated by Allifyd Technologies LLP, you agree to be bound by these Terms of Service. If you do not agree, do not use the Service.
2. Service Description
Whatifyd provides a SaaS platform for businesses to send bulk WhatsApp marketing messages, manage message templates, handle customer conversations, and view delivery analytics through Meta's official WhatsApp Cloud API.
3. Account Responsibilities
You are responsible for: maintaining the security of your account credentials, all activity under your account, ensuring your use complies with Meta's WhatsApp Business Policy and Commerce Policy, obtaining and maintaining valid opt-in consent from all message recipients, and the content of all messages sent through the Service.
4. WhatsApp Compliance & Meta Policies
Whatifyd operates in strict compliance with Meta's WhatsApp Business Platform policies. You must comply with Meta's WhatsApp Business Messaging Policy at all times. This includes: using only approved message templates for marketing messages, respecting the 24-hour customer service window for session messages, honouring opt-out requests promptly, not sending spam or unsolicited messages, and maintaining a healthy quality rating on your WhatsApp Business Account.
Whatifyd follows all Meta rules and policies. However, Whatifyd is not liable for any actions taken by Meta against your account, including but not limited to number blocks, account suspensions, messaging tier downgrades, template rejections, or account termination. Meta enforces its policies independently and Whatifyd has no control over these enforcement actions.
5. Prohibited Uses
You may not use the Service to: send messages without valid opt-in consent, send prohibited content (as defined by Meta), circumvent Meta's messaging rate limits or template approval process, harvest phone numbers or build contact lists without consent, or resell API access without authorisation.
6. Pricing & Billing
Whatifyd offers two subscription plans: Half Yearly (₹5,980 for 6 months) and Yearly (₹9,980 for 12 months). All prices are GST exclusive. Both plans include all features with no per-message charges from Whatifyd. Meta's standard WhatsApp conversation fees apply separately and are billed directly by Meta.
7. Free Trial & Refund Policy
All new subscriptions include a 7-day free trial. You may cancel at any time during the trial at no cost. Once the trial period ends and your subscription is activated, the fee is non-refundable. No partial refunds, pro-rata refunds, or credits will be issued for unused time. See our Refund Policy for details.
8. Limitation of Liability
Whatifyd is provided "as is". We are not liable for: Meta API outages or changes, message delivery failures caused by Meta or recipient carriers, template rejections by Meta, WhatsApp number blocks or account suspensions by Meta, per-user marketing message limits enforced by WhatsApp, or any indirect damages arising from use of the Service. Our total liability is limited to the amount you paid in the preceding 12 months.
9. Messaging Limits
Whatifyd does not impose its own messaging limits. The only messaging limits that apply are those set and enforced by Meta through their WhatsApp Business Platform messaging tier system. These limits scale automatically based on your account quality and message volume. Whatifyd displays your current messaging tier but has no control over tier upgrades or downgrades.
10. Termination
We may suspend or terminate your account if you violate these terms, engage in prohibited uses, or if your WhatsApp Business Account is suspended by Meta. You may delete your account at any time through Settings.
11. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in the city where Allifyd Technologies LLP is registered.
12. Contact
For questions about these terms, contact Allifyd Technologies LLP at [email protected].